Just canceled a 7-day free trial of Adobe Acrobat Pro.
Surprisingly, I wasn’t asked why. No exit survey. No quick feedback form.
Missed opportunity to gather insights? Or are cancellations so frequent that Adobe doesn’t bother?
Just canceled a 7-day free trial of Adobe Acrobat Pro.
Surprisingly, I wasn’t asked why. No exit survey. No quick feedback form.
Missed opportunity to gather insights? Or are cancellations so frequent that Adobe doesn’t bother?