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Adrian Howard<p>A little bit of a counterpoint to the AI hype this time 👇🏻 </p><p>Quiet Stories 190: Bending the Arc of AI Towards the Public Interest, User Research on AI in Government, Why I Don’t Allow AI Notetakers & more!</p><p><a href="https://mailchi.mp/3adf0b532bf5/quiet-stories-190" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">mailchi.mp/3adf0b532bf5/quiet-</span><span class="invisible">stories-190</span></a></p><p>Includes work from @Abeba, Louise Petre, Johanna Kollmann, Tommaso Spinelli, <span class="h-card" translate="no"><a href="https://hci.social/@PetraWille" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>PetraWille</span></a></span>, <span class="h-card" translate="no"><a href="https://mastodon.social/@yvonnezlam" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>yvonnezlam</span></a></span>, Jay Hasbrouck, & others.</p><p><a href="https://mastodon.social/tags/AI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AI</span></a> <a href="https://mastodon.social/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a></p>
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Pavel A. Samsonov<p>"I have taste and you don't" is a great way to never get anybody to agree with you. So is "your solution is not the way I would have done it."</p><p>The only way to get off doing 12-hour shifts at the feature factory is to defy its logic. </p><p><a href="https://productpicnic.beehiiv.com/p/taste-is-a-dead-end" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">productpicnic.beehiiv.com/p/ta</span><span class="invisible">ste-is-a-dead-end</span></a></p><p><a href="https://mastodon.social/tags/uxdesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>uxdesign</span></a> <a href="https://mastodon.social/tags/productdesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>productdesign</span></a> <a href="https://mastodon.social/tags/productmanagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>productmanagement</span></a> <a href="https://mastodon.social/tags/userresearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>userresearch</span></a> <a href="https://mastodon.social/tags/softwaredevelopment" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>softwaredevelopment</span></a></p>
Pavel A. Samsonov<p>UX Design leadership has dropped the ball. Plot twist: so has everyone else's. There is no design strategy, because there is no strategy. Fortunately, we have the tools to make our own - here's how. <a href="https://mastodon.social/tags/ux" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ux</span></a> <a href="https://mastodon.social/tags/uxdesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>uxdesign</span></a> <a href="https://mastodon.social/tags/userresearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>userresearch</span></a> <a href="https://mastodon.social/tags/contentdesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>contentdesign</span></a></p><p><a href="https://productpicnic.beehiiv.com/p/design-is-a-leadership-skill-why-design-goes-wrong-and-how-to-set-it-right-part-3" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">productpicnic.beehiiv.com/p/de</span><span class="invisible">sign-is-a-leadership-skill-why-design-goes-wrong-and-how-to-set-it-right-part-3</span></a></p>
Dan(iel) Ritz(enthaler)<p>I'm looking for a new design role!</p><p>My work friends (I’d like to believe) would say I’m helpful and smart. That I care about the people using what I design. Plus, I’m good at troubleshooting tricky group dynamics. To summarize: I’m fun to work with!</p><p>If you know anyone looking for a senior/staff/principle product designer, tell them to check out my BRAND NEW website and send me a message.</p><p>Thanks a million ✊</p><p><a href="https://social.lol/tags/getfedihired" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>getfedihired</span></a> <a href="https://social.lol/tags/productdesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>productdesign</span></a> <a href="https://social.lol/tags/interactiondesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>interactiondesign</span></a> <a href="https://social.lol/tags/userresearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>userresearch</span></a></p><p><a href="https://www.danritz.com" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="">danritz.com</span><span class="invisible"></span></a></p>
Pavel A. Samsonov<p><a href="https://mastodon.social/tags/UXDesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UXDesign</span></a> is in disarray. The idea of design-for-use has been replaced with design-for-sales, and its incentives (make more features so that you have more shit to sell) don't align with user-centered work and <a href="https://mastodon.social/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a>.</p><p>In this issue, I investigate the ground-level view of how this happened and how to stop it.</p><p><a href="https://productpicnic.beehiiv.com/p/why-design-goes-wrong-and-how-to-set-it-right-part-1" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">productpicnic.beehiiv.com/p/wh</span><span class="invisible">y-design-goes-wrong-and-how-to-set-it-right-part-1</span></a></p>
Clearleft<p>How can running small, regular research sessions lead to bigger, more impactful results? 🤔 Discover how a lightweight approach to research can drive continuous improvement and better decision-making in Luke Hay's latest blog. </p><p><a href="https://clearleft.com/thinking/running-regular-research-to-get-results" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">clearleft.com/thinking/running</span><span class="invisible">-regular-research-to-get-results</span></a></p><p><a href="https://mastodon.social/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a> <a href="https://mastodon.social/tags/UXDesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UXDesign</span></a> <a href="https://mastodon.social/tags/DesignThinking" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>DesignThinking</span></a></p>
GrUSP<p>La community è pronta per ritrovarsi a Faenza nel 2025 per <a href="https://phpc.social/tags/uxday" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>uxday</span></a>!<br>Porta un talk e condividi la tua esperienza: la call for paper è aperta!<br>📣 <a href="https://bit.ly/4iGzt7v" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="">bit.ly/4iGzt7v</span><span class="invisible"></span></a></p><p>Vogliamo esplorare le tendenze recenti su: </p><p>🧪 <a href="https://phpc.social/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a> & Testing<br>✅ <a href="https://phpc.social/tags/Design" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Design</span></a> & <a href="https://phpc.social/tags/Accessibilit%C3%A0" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Accessibilità</span></a><br>✍️ <a href="https://phpc.social/tags/UXWriting" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UXWriting</span></a> & Content Strategy<br>🪁 <a href="https://phpc.social/tags/UX" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UX</span></a> per <a href="https://phpc.social/tags/AI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AI</span></a> e AI per UX<br>🍃 Etica e <a href="https://phpc.social/tags/Sostenibilit%C3%A0" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Sostenibilità</span></a> nella UX</p><p>Hai qualche speaker da consigliare?<br>---<br>uxday25 | La User Experience mette a confronto developer e designer.<br>📍Faenza | 📅 6 Giugno 2025</p>
Codeberg.org<p>At Codeberg, we value <a href="https://social.anoxinon.de/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> and <a href="https://social.anoxinon.de/tags/UserExperience" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserExperience</span></a>, together with the <a href="https://social.anoxinon.de/tags/Forgejo" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Forgejo</span></a> developers, we are on a mission to improve.</p><p>Read why humans matter on our blog: <a href="https://blog.codeberg.org/letter-from-codeberg-software-is-about-humans.html" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">blog.codeberg.org/letter-from-</span><span class="invisible">codeberg-software-is-about-humans.html</span></a></p><p><a href="https://social.anoxinon.de/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a> <a href="https://social.anoxinon.de/tags/UX" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UX</span></a></p>
Codeberg.org<p><a href="https://social.anoxinon.de/tags/Forgejo" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Forgejo</span></a> 🧡 <a href="https://social.anoxinon.de/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a>: </p><p>Especially if you are not yet using Forgejo or Codeberg, especially if you are not developing software at all (= everyone is much appreciated!):</p><p>We invite you to participate in interviews the next two days (Sun + Mon, August 25 + 26) to help the Forgejo developers learn about and improve the product to your needs.</p><p>Visit <a href="https://cloud.splvs.net/apps/calendar/appointment/cHr5MB2PoZDp" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">cloud.splvs.net/apps/calendar/</span><span class="invisible">appointment/cHr5MB2PoZDp</span></a> to pick a time and date.</p>
Pavel A. Samsonov<p>Fascination with <a href="https://mastodon.social/tags/GenAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>GenAI</span></a> must be understood within the context of obsession with outputs. Before we can truly value "outcomes over outputs" we must overcome this obsession.</p><p>The belief that outputs are inherently valuable runs deep. But we are actually surrounded by more ideas and artifacts than we can shake a stick at.</p><p>The real challenge is finding why those ideas have failed so that we can avoid the same fate - and <a href="https://mastodon.social/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a> can help with that challenge.<br><a href="https://spavel.medium.com/what-have-we-already-tried-is-the-most-powerful-product-question-you-can-ask-f4cdd31f3a47" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">spavel.medium.com/what-have-we</span><span class="invisible">-already-tried-is-the-most-powerful-product-question-you-can-ask-f4cdd31f3a47</span></a> <a href="https://mastodon.social/tags/UXDesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UXDesign</span></a></p>
Pavel A. Samsonov<p><a href="https://mastodon.social/tags/UXDesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UXDesign</span></a> professionals often find themselves in a pickle: testing reveals that users find an added feature confusing or unnecessary, but there's no room on the product roadmap to redo it. Fortunately, there's an easy and cheap fix:</p><p>Just add a tooltip that explains the basic tenets of Stoic philosophy. Once your users attain enlightenment, the broken feature will no longer be a pain point and you can ship it risk-free.</p><p><a href="https://mastodon.social/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a> <a href="https://mastodon.social/tags/ProductManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ProductManagement</span></a> <a href="https://mastodon.social/tags/UX" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UX</span></a> <a href="https://mastodon.social/tags/Design" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Design</span></a></p>
Pavel A. Samsonov<p>My article "No, AI user research is not “better than nothing” — it’s much worse" is now available in Japanese! </p><p><a href="https://mctinc.jp/dmn_subscription/96" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="">mctinc.jp/dmn_subscription/96</span><span class="invisible"></span></a></p><p><a href="https://mastodon.social/tags/ux" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ux</span></a> <a href="https://mastodon.social/tags/UXDesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UXDesign</span></a> <a href="https://mastodon.social/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a> <a href="https://mastodon.social/tags/productManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>productManagement</span></a></p>
UX Podcast<p>Over ten years have passed since the first edition of <span class="h-card" translate="no"><a href="https://mastodon.social/@steveportigal" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>steveportigal</span></a></span>’s legendary book Interviewing Users was released - 10 years! </p><p>With the release of the second edition, we reflect together with Steve about how user research has evolved during the past decade, and how the importance of user research in order to understand people and their needs is still absolutely crucial.</p><p><a href="https://uxpodcast.com/328-interviewing-users-steve-portigal/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">uxpodcast.com/328-interviewing</span><span class="invisible">-users-steve-portigal/</span></a></p><p><a href="https://mastodon.social/tags/ux" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ux</span></a> <a href="https://mastodon.social/tags/uxpodcast" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>uxpodcast</span></a> <a href="https://mastodon.social/tags/podcast" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>podcast</span></a> <a href="https://mastodon.social/tags/uxr" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>uxr</span></a> <a href="https://mastodon.social/tags/userresearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>userresearch</span></a> <a href="https://mastodon.social/tags/interviewingusers" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>interviewingusers</span></a> <a href="https://mastodon.social/tags/research" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>research</span></a></p>
Mariusz<p>Your users want to address a need, solve a problem, or use your product, but something needs to be fixed. They can't do it for specific reasons (that our team can fix), so they expressed certain emotions about the subject.</p><p>There's just one extra step you need to take, and that comes from thousands of top charities. Rather than counting the number of users and aggregating them, focus on an individual. </p><p><a href="https://mastodon.design/tags/UXResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UXResearch</span></a> <a href="https://mastodon.design/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a> <a href="https://mastodon.design/tags/ProductDesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ProductDesign</span></a></p><p><a href="https://dataanddesign.substack.com/p/want-to-convey-how-bad-a-user-experience" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">dataanddesign.substack.com/p/w</span><span class="invisible">ant-to-convey-how-bad-a-user-experience</span></a></p>
Wolfgang Bremer<p>👉 Do what great leaders teach you and do the opposite of what you see bad ones do.<br>👉 Focus on people to move forward together.<br>👉 Introverts can be great leaders, too!</p><p>…and much more.</p><p>Thank you so much, everybody, including all the guests and especially Amrit Rao and everyone at Merlien Institute! 🙏 </p><p>2/2</p><p><a href="https://mastodon.social/tags/leadership" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>leadership</span></a> <a href="https://mastodon.social/tags/research" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>research</span></a> <a href="https://mastodon.social/tags/userresearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>userresearch</span></a> <a href="https://mastodon.social/tags/uxresearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>uxresearch</span></a> <a href="https://mastodon.social/tags/design" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>design</span></a> <a href="https://mastodon.social/tags/ux" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ux</span></a></p>
Mariusz<p>We need to put ourselves in the user’s shoes and emphasize every single step the user is walking through. Ideally, your perspective should be also informed by qualitative insights that you gathered through In-depth interviews, Moderated and Unmoderated User Testing. </p><p><a href="https://mastodon.design/tags/UXResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UXResearch</span></a> <a href="https://mastodon.design/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a> <a href="https://mastodon.design/tags/UX" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UX</span></a></p><p><a href="https://katesyuma.substack.com/p/5-step-flow-review-to-uncover-growth" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">katesyuma.substack.com/p/5-ste</span><span class="invisible">p-flow-review-to-uncover-growth</span></a></p>
Pavel A. Samsonov<p>The attitude of some stakeholders towards research being a "waste of time" is actually an example of correlation being mistaken for causation.</p><p>If some of what would have been built is waste, and we use research to find out it's wrong, we prevent waste and save money. Right?</p><p>But in an outputs-driven organization, that's not how stakeholders think.</p><p>1/4</p><p><a href="https://uxdesign.cc/dont-make-data-driven-product-decisions-build-a-data-driven-semantic-environment-3220d177b73f" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">uxdesign.cc/dont-make-data-dri</span><span class="invisible">ven-product-decisions-build-a-data-driven-semantic-environment-3220d177b73f</span></a></p><p><a href="https://mastodon.social/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a> <a href="https://mastodon.social/tags/UX" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UX</span></a> <a href="https://mastodon.social/tags/UXDesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UXDesign</span></a> <a href="https://mastodon.social/tags/ProductManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ProductManagement</span></a></p>
Mariusz<p>Practitioners interested in making decisions that are actually informed by data need to do more than check a dashboard or produce a research report. They need to build a local semantic environment — a mental model shared by the people they want to carry out those decisions. </p><p><a href="https://mastodon.design/tags/ProductDesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ProductDesign</span></a> <a href="https://mastodon.design/tags/UXDesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UXDesign</span></a> <a href="https://mastodon.design/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a></p><p><a href="https://uxdesign.cc/dont-make-data-driven-product-decisions-build-a-data-driven-semantic-environment-3220d177b73f" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">uxdesign.cc/dont-make-data-dri</span><span class="invisible">ven-product-decisions-build-a-data-driven-semantic-environment-3220d177b73f</span></a></p>
infryq<p>Hey, if you've ever considered contributing to an open-source software development project, a team that grew out of my MHCI cohort is researching what makes a good OSS experience. Care to add your thoughts? Deadline is Friday 5/10 at noon pacific:</p><p><a href="http://www.creativitykernel.org/project/65f4ae9f102f08320d6e2a28" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">http://www.</span><span class="ellipsis">creativitykernel.org/project/6</span><span class="invisible">5f4ae9f102f08320d6e2a28</span></a></p><p><a href="https://pgh.social/tags/oss" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>oss</span></a> <a href="https://pgh.social/tags/design" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>design</span></a> <a href="https://pgh.social/tags/openSource" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>openSource</span></a> <a href="https://pgh.social/tags/userResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>userResearch</span></a></p>
Mariusz<p>Think of analyzing your feedback like sifting through all that unearthed treasure. There’ll be some shiny stuff (great features people love), some old, broken artifacts (features nobody uses or everyone finds frustrating), and maybe even a few hidden gems (unexpected problems you can solve). </p><p><a href="https://mastodon.design/tags/ProductDesign" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ProductDesign</span></a> <a href="https://mastodon.design/tags/ProductManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ProductManagement</span></a> <a href="https://mastodon.design/tags/UserResearch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UserResearch</span></a></p><p><a href="https://www.prodpad.com/blog/feedback-analysis/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">prodpad.com/blog/feedback-anal</span><span class="invisible">ysis/</span></a></p>
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