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Terence Eden’s Blog<p><strong>Is GitHub Racist?</strong></p><p><a href="https://shkspr.mobi/blog/2013/06/is-github-racist/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">shkspr.mobi/blog/2013/06/is-gi</span><span class="invisible">thub-racist/</span></a></p><p></p><p>One of the interesting aspects of privilege is how it lays bare our unconscious assumptions about the world. A male software developer may never consider that a user would want or need to change their name. Thus they would design a product which ignored the millions of women changing their names after marriage.</p><p>It's very <a href="https://web.archive.org/web/20130812093717/http://mymisanthropicmusings.org.uk/is-my-crm-racist/" rel="nofollow noopener" target="_blank">temping to see software as racist</a> when, in reality, it's more likely to have a root cause of unconscious assumptions.</p><p>Take, for example, <a href="http://github.com" rel="nofollow noopener" target="_blank">GitHub</a>. You can host all of your software projects on there - as long as you speak English.</p><p>Wait? What?</p><p>Try adding a repository which contains, say, Chinese - and all those beautiful characters will be replaced with "-".</p><p>I asked GitHub about this, and quickly got this reply.</p><blockquote><p>Unfortunately, at the moment, you can only use ASCII (i.e. Windows-1252) characters in Repo names. Most things on GitHub.com support non-ASCII but because of limitations in Git, the repo name isn't one of them. Sorry about the international-unfriendliness</p></blockquote><p>Interestingly, that's not quite the case. <a href="https://en.wikipedia.org/wiki/Windows-1252" rel="nofollow noopener" target="_blank">Windows-1252</a> contains some characters with accents - they simply aren't recognised by GitHub.</p><p></p><p>We don't live in a homogeneous world. US English is not the global language. Even if it was, ASCII is insufficient to the task of information interchange.</p><p><a href="https://en.wikipedia.org/wiki/ASCII" rel="nofollow noopener" target="_blank">ASCII was invented in 1972</a> - 40 years later and our brand new shiny kit is hamstrung by the needs of the <em>telegraph</em> industry! It's like that wonderful urban legend about the <a href="http://www.snopes.com/history/american/gauge.asp" rel="nofollow noopener" target="_blank">Space Shuttle being constrained by the size of a horse's arse</a>.</p><p>Obviously, GitHub isn't racist. Either they or the originators of Git have assumed that their local dialect is sufficient for a service which aims to be universally acceptable. All the more strange given that Linus Torvalds, the creator of Git, is Finnish and - one presumes - knows about <em><a href="http://en.wikipedia.org/wiki/Finnish_alphabet" rel="nofollow noopener" target="_blank">ääkköset</a></em> (the "extra" letters in the Finnish alphabet).</p><p>At this stage in the maturity of the software industry, we should consider the practice of not supporting Unicode as outmoded and dangerous as assuming every year can be represented by a two digit number.</p><p>There's a world outside our narrow viewpoint and, if we want to do business with that world, we need to speak their language.</p><p></p><p><a rel="nofollow noopener" class="hashtag u-tag u-category" href="https://shkspr.mobi/blog/tag/accents/" target="_blank">#accents</a> <a rel="nofollow noopener" class="hashtag u-tag u-category" href="https://shkspr.mobi/blog/tag/chinese/" target="_blank">#chinese</a> <a rel="nofollow noopener" class="hashtag u-tag u-category" href="https://shkspr.mobi/blog/tag/github/" target="_blank">#github</a> <a rel="nofollow noopener" class="hashtag u-tag u-category" href="https://shkspr.mobi/blog/tag/racism/" target="_blank">#racism</a> <a rel="nofollow noopener" class="hashtag u-tag u-category" href="https://shkspr.mobi/blog/tag/usability/" target="_blank">#usability</a></p>
Graham Perrin<p>Laptop Support and Usability (LSU): May 2025 report from the FreeBSD Foundation</p><p>&lt;<a href="https://github.com/FreeBSDFoundation/proj-laptop/blob/main/monthly-updates/2025-05.md" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">github.com/FreeBSDFoundation/p</span><span class="invisible">roj-laptop/blob/main/monthly-updates/2025-05.md</span></a>&gt;</p><p><span class="h-card" translate="no"><a href="https://mastodon.social/@FreeBSDFoundation" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>FreeBSDFoundation</span></a></span> </p><p>– via &lt;<a href="https://www.reddit.com/r/freebsd/comments/1l5amd4/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">reddit.com/r/freebsd/comments/</span><span class="invisible">1l5amd4/</span></a>&gt;</p><p><a href="https://mastodon.bsd.cafe/tags/FreeBSD" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FreeBSD</span></a> <a href="https://mastodon.bsd.cafe/tags/Foundation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Foundation</span></a> <a href="https://mastodon.bsd.cafe/tags/LSU" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>LSU</span></a> <a href="https://mastodon.bsd.cafe/tags/laptop" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>laptop</span></a> <a href="https://mastodon.bsd.cafe/tags/support" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>support</span></a> <a href="https://mastodon.bsd.cafe/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> <a href="https://mastodon.bsd.cafe/tags/KDE" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>KDE</span></a> <a href="https://mastodon.bsd.cafe/tags/Plasma" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Plasma</span></a> <a href="https://mastodon.bsd.cafe/tags/installer" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>installer</span></a></p>
Léonie Watson<p>Catching up on <span class="h-card" translate="no"><a href="https://a11y.social/@TetraLogical" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>TetraLogical</span></a></span> blog posts, and this addition to the Foundations series: Keyboard accessibility:<br><a href="https://tetralogical.com/blog/2025/05/09/foundations-keyboard-accessibility/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">tetralogical.com/blog/2025/05/</span><span class="invisible">09/foundations-keyboard-accessibility/</span></a></p><p><a href="https://w3c.social/tags/accessibility" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>accessibility</span></a> <a href="https://w3c.social/tags/a11y" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>a11y</span></a> <a href="https://w3c.social/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a></p>
AllDragonsAreDead<p>Użyteczność YouTube&#39;a z roku na rok spada. Google robi wszystko by wcisnąć wszędzie gdzie się da jak najwięcej reklam i by używanie serwisu do czegokolwiek innego niż oglądania reklam było jak najtrudniejsze. <a href="https://101010.pl/tags/YouTube" class="mention hashtag" rel="tag">#<span>YouTube</span></a> <a href="https://101010.pl/tags/Googlw" class="mention hashtag" rel="tag">#<span>Googlw</span></a> <a href="https://101010.pl/tags/UX" class="mention hashtag" rel="tag">#<span>UX</span></a> <a href="https://101010.pl/tags/Usability" class="mention hashtag" rel="tag">#<span>Usability</span></a></p>
Julian Fietkau<p>I've started publishing my “Introduction to human-computer interaction” slides as CC-licensed reusable teaching material. (My <a href="https://fietkau.social/tags/OER" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>OER</span></a> debut!)</p><p><a href="https://fietkau.science/teaching/intro_hci" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">fietkau.science/teaching/intro</span><span class="invisible">_hci</span></a></p><p>I've been wanting to share these for more than a year. Doing that all at once felt insurmountable, so now I'm putting them up piece by piece over the summer. 🙂 Two out of 15 sections are up and public now, feel free to browse!</p><p>If you follow me for fediverse stuff: this is my day job. 😄</p><p><a href="https://fietkau.social/tags/HCI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>HCI</span></a> <a href="https://fietkau.social/tags/HCIedu" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>HCIedu</span></a> <a href="https://fietkau.social/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> <a href="https://fietkau.social/tags/ux" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ux</span></a> <a href="https://fietkau.social/tags/teaching" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>teaching</span></a> <a href="https://fietkau.social/tags/FediLZ" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FediLZ</span></a></p>
ꙮ liilliil 🇫🇯🇱🇨🇱🇧<p>Интересный был подход к <a href="https://mastodon.online/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> у <a href="https://mastodon.online/tags/apple" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>apple</span></a> в 90х<br>Смотрим на дно <a href="https://mastodon.online/tags/eMate300" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>eMate300</span></a>:</p><p>1. Есть беджик, куда можно сунуть id-карточку, видимо, чтобы каждый ученик мог быстро из кучи свой 💻 найти. Допустим<br>2. А вот крепление под штатив зачем? По мысли создателей так работать удобно? Типа мольберта?</p><p>Кстати, дизайн должен был делать <a href="https://mastodon.online/tags/jonathanIve" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>jonathanIve</span></a></p><p><a href="https://mastodon.online/tags/newton" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>newton</span></a> <a href="https://mastodon.online/tags/newtonPDA" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>newtonPDA</span></a></p>
Sunflower Björnskalle 🌻<p>I wanted to know what people usually call "multi-level marketing" in Russian so checked <a href="https://mastodon.online/tags/Wikipedia" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Wikipedia</span></a> and, the Russian translation is listed in Europe, the Middle East and Asia. I guess that's maybe? accurate, but a bit weirdly redundant for a drop down-menu.</p><p><a href="https://mastodon.online/tags/UX" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UX</span></a> <a href="https://mastodon.online/tags/UI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UI</span></a> <a href="https://mastodon.online/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> <a href="https://mastodon.online/tags/language" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>language</span></a> <a href="https://mastodon.online/tags/russia" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>russia</span></a> <a href="https://mastodon.online/tags/russian" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>russian</span></a></p>
Frontend Dogma<p>Keyboard Navigation: Ensuring Usability Without a Mouse, by (not found on Mastodon or Bluesky):</p><p><a href="https://afixt.com/keyboard-navigation-ensuring-usability-without-a-mouse/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">afixt.com/keyboard-navigation-</span><span class="invisible">ensuring-usability-without-a-mouse/</span></a></p><p><a href="https://mas.to/tags/accessibility" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>accessibility</span></a> <a href="https://mas.to/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> <a href="https://mas.to/tags/keyboardnavigation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>keyboardnavigation</span></a> <a href="https://mas.to/tags/testing" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>testing</span></a></p>
Wuzzy<p>Dear webmasters: If your website is multilingual and has language selection link somewhere, PLEASE make sure they actually take the user to the translated version of the current page, not just the homepage. It’s so frustrating because it forces the user to search for the translated page manually.</p><p><a href="https://cyberplace.social/tags/web" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>web</span></a> <a href="https://cyberplace.social/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> <a href="https://cyberplace.social/tags/rant" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>rant</span></a></p>
Noah T. Carver 👨🏼‍🦯🇺🇦<p><a href="https://caneandable.social/tags/Accessibility" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Accessibility</span></a> hive mind, I have some questions about <a href="https://caneandable.social/tags/ChromeVox" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ChromeVox</span></a> as well as <a href="https://caneandable.social/tags/Chromebook" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Chromebook</span></a> accessibility &amp; <a href="https://caneandable.social/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> in general. I'm working with a <a href="https://caneandable.social/tags/PixelBook" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>PixelBook</span></a> that has never been used. ChromeVox is telling me to use commands involving the search key as a modifier, but these seem not to work as any use of the search key invokes <a href="https://caneandable.social/tags/Google" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Google</span></a> <a href="https://caneandable.social/tags/Gemini" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Gemini</span></a>. What's going on here? Additionally, how are <a href="https://caneandable.social/tags/blind" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>blind</span></a> people using <a href="https://caneandable.social/tags/Chromebooks" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Chromebooks</span></a>? In what tasks do they excel. In what tasks do they fall short? Any input and/or information would be greatly appreciated.</p><p><a href="https://caneandable.social/tags/Blind" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Blind</span></a> <a href="https://caneandable.social/tags/BlindMasto" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>BlindMasto</span></a> <a href="https://caneandable.social/tags/BlindMastodon" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>BlindMastodon</span></a> <a href="https://caneandable.social/tags/BlindFedi" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>BlindFedi</span></a> <a href="https://caneandable.social/tags/a11y" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>a11y</span></a> <span class="h-card" translate="no"><a href="https://a.gup.pe/u/mastoblind" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>mastoblind</span></a></span></p>
Frontend Dogma<p>How Accessibility Audits Are Shaping the Future of User-Centered Design, by @uxmatters.bsky.social:</p><p><a href="https://www.uxmatters.com/mt/archives/2025/04/how-accessibility-audits-are-shaping-the-future-of-user-centered-design.php" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">uxmatters.com/mt/archives/2025</span><span class="invisible">/04/how-accessibility-audits-are-shaping-the-future-of-user-centered-design.php</span></a></p><p><a href="https://mas.to/tags/accessibility" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>accessibility</span></a> <a href="https://mas.to/tags/auditing" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>auditing</span></a> <a href="https://mas.to/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> <a href="https://mas.to/tags/seo" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>seo</span></a> <a href="https://mas.to/tags/compliance" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>compliance</span></a> <a href="https://mas.to/tags/branding" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>branding</span></a> <a href="https://mas.to/tags/userconversion" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>userconversion</span></a></p>
amen zwa, esq.<p>It vexes me that UI books written by current IT practitioners inevitably descend into API-call-fest—a code dump, as it were. This sort of presentation is ineffective. In fact, it is childish.</p><p>A typical <a href="https://mathstodon.xyz/tags/programmer" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>programmer</span></a> in IT who designs and implements a non-trivial UI, webtop or desktop, is seasoned, experienced; he knows how to use an API. But he does not necessarily have a background in usability:</p><p>PSYCHOLOGY<br>• The <a href="https://mathstodon.xyz/tags/psychology" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>psychology</span></a> of visual and tactile perceptions<br>•&nbsp;The psychology of human-computer interaction <a href="https://mathstodon.xyz/tags/HCI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>HCI</span></a><br>• The design and administration of psychological experiments on interaction and usability<br>•&nbsp;The design of the interaction flow</p><p>LIBRARY SCIENCE<br>• The design of the underlying information architecture<br>• The design of information layout</p><p>VISUAL ARTS<br>• The effective use of colour<br>• The effective use of font</p><p>There are tonnes of other usability-related subjects that fall way outside of modern CS curricula. The <a href="https://mathstodon.xyz/tags/UI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UI</span></a> books should aspire to teach these cross-discipline subjects on <a href="https://mathstodon.xyz/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> to <a href="https://mathstodon.xyz/tags/CS" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>CS</span></a> and <a href="https://mathstodon.xyz/tags/IT" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IT</span></a> practitioners.</p><p>Sure, code samples and screenshots of some popular UI framework would be helpful. But the main thrust of these books must be usability, with the organisation that assumes tech-savvy engineers and programmers, not novices.</p>
Frontend Dogma<p>How to Write Error Messages That Actually Help Users Rather Than Frustrate Them, by <span class="h-card" translate="no"><a href="https://social.design.systems/@Amy_Hupe" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>Amy_Hupe</span></a></span> (@piccalil.li):</p><p><a href="https://piccalil.li/blog/how-to-write-error-messages-that-actually-help-users-rather-than-frustrate-them/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">piccalil.li/blog/how-to-write-</span><span class="invisible">error-messages-that-actually-help-users-rather-than-frustrate-them/</span></a></p><p><a href="https://mas.to/tags/howtos" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>howtos</span></a> <a href="https://mas.to/tags/writing" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>writing</span></a> <a href="https://mas.to/tags/microcontent" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>microcontent</span></a> <a href="https://mas.to/tags/errors" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>errors</span></a> <a href="https://mas.to/tags/usability" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usability</span></a> <a href="https://mas.to/tags/userexperience" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>userexperience</span></a></p>
Continued thread

And look, I get it, git’s commands make perfect sense (and, dare I say, are elegant) if one thinks in directed acyclic graphs. The challenge is creating interfaces for all the folks who don’t think in directed acyclic graphs. Or, in simpler terms, a note from one of my earlier talks on design: “Your app shouldn’t look like your database just threw up.”

Which leads us to the difference between inside-out and outside-in design…

More: ar.al/talks/#superheroes-and-v

Aral BalkanTalksI’ve given hundreds of talks over the last two decades and beyond. Here are a few of my favourites in chronological order so you can see how my focus and thoughts have evolved through the years. I hope you enjoy them. PS. If you want me to speak about the Small Web at your event, feel free to send a short message to mail@ar.al with the details. PPS. You can see Laura and me live every third Thursday of the month on Small is Beautiful, which we stream from our own Owncast server.