NLWeb: bringing #AI-powered #chatbots to websites with just a few lines of code! For #retail, this means #conversationalcommerce with ease. The future of #ecommerce just got a major upgrade. https://techcrunch.com/2025/05/19/nlweb-is-microsofts-project-to-bring-more-chatbots-to-webpages/) #AI #RetailTech #MicrosoftBuild

In my latest newsletter, I explore how #retailers can drive operational efficiency and elevate #customerengagement with help from #AI, #automation, and real-time analytics https://www.linkedin.com/posts/shishs_retailers-customerengagement-ai-activity-7326844613866967040-IhP3?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAA-mBkBD-GU_2lDGUH3NzxTnUUduSl5dLM

heading out to #Miami tomorrow to speak at LSRetail ConneXion https://www.lsretail.com/connexion-americas/agenda

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𝐟𝐫𝐢𝐜𝐭𝐢𝐨𝐧 𝐛𝐞𝐭𝐰𝐞𝐞𝐧 𝐭𝐞𝐚𝐦𝐬 𝐢𝐬𝐧'𝐭 𝐚 𝐩𝐫𝐨𝐛𝐥𝐞𝐦 𝐭𝐨 𝐟𝐢𝐱—𝐢𝐭'𝐬 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬.
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https://www.linkedin.com/posts/shishs_inside-walmarts-all-in-playbook-for-generative-activity-7321556476693540864-p8a1?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAA-mBkBD-GU_2lDGUH3NzxTnUUduSl5dLM

Red Robin's $20 Bottomless Burger Pass caused a site outage due to overwhelming demand. A reminder that scalability & reliability are non-negotiable for #retail sites handling traffic spikes https://www.msn.com/en-us/news/technology/red-robin-20-burger-pass-promotion-causes-site-outage/ar-AA1D7o7E?ocid=BingNewsSerp

Thankful and honored to be featured for the 3rd time, in the latest Top 100 Retail Technology Influencers list, presented by Retail Technology Innovation Hub.

https://www.linkedin.com/posts/shishs_innovation-retailtechnology-retail-activity-7311095513691365376-4-iY?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAA-mBkBD-GU_2lDGUH3NzxTnUUduSl5dLM

I will be presenting at LSRetail's conneXion Americas in Miami on April 29 https://www.lsretail.com/connexion-americas #retail #miami #retailtech #AI

driving #retail customer engagement with #QRCodes #NFC #WebAR #Bluetooth #RCS, Apple App Clips and Google Play Instant https://www.linkedin.com/posts/shishs_app-clips-apple-developer-activity-7306110527796035584-d6RY?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAA-mBkBD-GU_2lDGUH3NzxTnUUduSl5dLM

tech like #AppleAppClips (https://lnkd.in/gv9GpS5B), #GooglePlayInstant (https://lnkd.in/gpfs2qyE), #RCS (https://lnkd.in/gMpM9vSQ), #WebAR (https://lnkd.in/gtarNxrB) can increase usage for #mobileapps in store https://www.linkedin.com/posts/shishs_app-clips-apple-developer-activity-7306110527796035584-d6RY?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAA-mBkBD-GU_2lDGUH3NzxTnUUduSl5dLM

#FootLocker Inc. CEO Mary Dillon discusses the in-store technology that improves the #shopping experience and helps store associates serve customers better https://youtu.be/f0-M5oBWCHs?si=wHzIHWk-fEF-aM0u

#NVIDIA’s Azita Martin on where #retailers should begin with #AI https://youtu.be/Z0O4iWI-m8k?si=mMC-MjU_wJrGOd0j

The shift from #genAI to #agenticAI marks a huge leap in capabilities. While #chatbots answer questions, autonomous agents handle entire #shopping journeys—from discovery to purchase—with minimal human intervention

https://www.forbes.com/sites/kirimasters/2025/02/25/how-autonomous-ai-shopping-agents-will-transform-retail

. @HomeDepot has launched Magic Apron, a suite of #GenAI tools designed to assist customers with home improvement projects using extensive proprietary knowledge base https://corporate.homedepot.com/news/company/unveiling-magic-apron-home-depots-smartest-tool-yet

One of the challenges retailers and brands need to address is providing choices for shoppers who cannot afford or are intimidated by apps and technology:
https://www.theguardian.com/money/2025/feb/22/the-tyranny-of-apps-those-without-smartphones-are-unfairly-penalised-say-campaigners

One of the interesting topics that I'm researching: how #DataCleanRooms (https://lnkd.in/gGA-TF_s) are transforming #RetailMedia
https://www.linkedin.com/posts/shishs_retailmedia-bucharest-romania-activity-7292371444360003585-7aRV?utm_source=share&utm_medium=member_desktop

ASDA's engineers excelled in their transition from Walmart by adopting a cloud-native PaaS approach. They focused on business value, not infrastructure. https://www.microsoft.com/en/customers/story/21036-asda-azure #Cloud #PaaS #TechTransformation #retail #retailtech

Curious about the concept of B2A (Business to Agent) Commerce ? Excited to explore how #AIAgents can not only facilitate transactions but also make purchase decisions for shoppers! Check this out: https://www.the-future-of-commerce.com/2024/11/12/ai-agents-digital-commerce/

Microsoft for Startups is showcasing incredible female-founded #startups at #NRF2025, spotlighting Getbee, Haut.AI , and Omnistream https://www.linkedin.com/posts/shishs_startups-nrf2025-femalefounders-activity-7284420048130060290-4yxW?utm_source=share&utm_medium=member_desktop

I will be sharing my updates from #NRF2025 in my newsletters: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6950665232398647296

as well as on here. #retail #retailtech #innovation #startups #NRF

#NRF2025 is starting tomorrow, & I couldn't be more excited! I've been attending this event for 20yrs, & think 𝑰𝒕'𝒔 𝒕𝒉𝒆 𝒑𝒆𝒓𝒇𝒆𝒄𝒕 𝒑𝒍𝒂𝒄𝒆 𝒕𝒐 𝒇𝒆𝒆𝒍 𝒕𝒉𝒆 𝒑𝒖𝒍𝒔𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒊𝒏𝒅𝒖𝒔𝒕𝒓𝒚: https://www.linkedin.com/posts/shishs_nrf2025-retailers-brands-activity-7283828164663951361--qw9?utm_source=share&utm_medium=member_desktop