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All of those things are observable and countable phenomenon. That means, all of them can be the basis of a key result.

"But we can't set a goal about that: we don't control those things happening!"

BINGO!

Truly aspirational stretch goals take us into unknown territory. They're experiments that are so important to run, we write goals around what we hope to be able to influence; not only what we can control.

A North Star metric is essentially the single metric that every team in your entire company strives to achieve. It’s a customer-focused metric and should be one that if you hit it, you’ll be able to drive revenue growth and product success. It’s the key measurement that guides a company’s product strategy by clearly connecting customer value to business growth.

#Metrics #KPI #ProductManagement

prodpad.com/blog/north-star-me

ProdPad · North Star Metric Examples to Kickstart Your Thinking | ProdPadOur list of North Star metric examples to help you figure out the best metric for your product and business.

Have YOU checked out the new Strategic Achievement Score Quiz yet?

This quick quiz gives you an instant numerical score rating how well you are operating to maximize strategic achievement. You can use that score as a KPI or baseline key result -- and if you opt in to receive emails from me, I'll send you individualized follow-up based on your answers with tips for how to improve your score!

Find the quiz in the top bar of my website at sara lobkovich dot com!

En #entreprise, on aime les #kpi et le #client est central.
Dès lors, on aime prendre comme #kpi le #TauxDeSatisfaction des clients.

Mon #intuition c'est que c'est un #KPI démotivant.
Plus le service s'améliore, plus les attentes des clients augmentes ce qui mène à une #stagnation du #TauxDeSatisfaction.

Vous auriez connaissance d'un article #scientifique et/ou #sérieux qui se pencherait sur ce possible #phénomène ?

Le repouet rend le poil soyeux et satisfaisant

Replied in thread

@SwiftOnSecurity #programming is #creative and #intellectual labour.

Measuring a programmer's efficiency or value with easy #metrics like #LinesOfCode (#IBM) or #Commits (#Huawei) doesn't work.

In fact the latter ones did that #LyingWithNumbers for #KPI so hard on the @linux / #Linux #Kernel that they were close to getting #banned from the #LKML and #git.

Instead they got called out that their "code cleanup" commits are not appreciated as code #readability is being a priority in #Linux!

Was ist euere Sicht zum Thema #KPI?

Frau Budelmann schreibt in der #WiWo: „Fangen wir also an, zunächst einmal die Strukturen abzuschaffen, die eine Belegschaft demotivieren! Geben wir den Menschen statt irgendwelcher KPI in ihrem Job lieber Verantwortung, einen tieferen Sinn, eine knifflige Aufgabe! Die Motivation kommt dann von ganz allein.“

Ich sehe es etwas differenzierter und glaube, dass #Messung und Abschaffung von demotivierenden Strukturen Hand in Hand gehen.

wiwo.de/erfolg/management/mach

WirtschaftswocheMitarbeiter richtig motivieren: Zahlen und Zielvorgaben töten die MotivationBy Jeannine Budelmann
Replied in thread

@AlgoCompSynth @thomasjwebb @shanselman I don't really buy the cost cutting aspect to be honest.
They are a for profit company so they need to be able to provide some #KPI like monthly active users, etc. So they'd rather force you to access their platform to access their content and advertisement where they can control the experience.
It was probably underused as well so no real risk of a backlash for them.